Privacy Policy

Thank you for visiting our Privacy Policy. This Privacy Policy (“Policy”) explains how ThePets.site (“we,” “us,” “our”) collects, uses, and discloses information from and about you, and your choices regarding such information. This Policy applies to our websites, apps, products, and services (collectively “Services”) that we operate.

Scope of the Policy This Policy only applies to the Services provided by ThePets.site and does not apply to any websites, apps, or other services that we do not own or control. It also applies to personal data we collect offline, such as if you contact us by phone for support or at conferences or other events.

By using or otherwise accessing the Services, you acknowledge the applicability of this Policy. Please read this Policy carefully to understand our practices regarding your information. You can reach out to us at privacy@thepets.site if you have questions about these practices.

Information We Collect

Information You Provide to Us We collect information directly from you when you use the Services, such as when you create an account, provide feedback, schedule an appointment, place an order, sign up for emails, engage with customer service, respond to surveys, quizzes, questionnaires, intake forms, post on the Services, or grant our Apps access to your photos or other information. The following describes common types of information you may provide to us:

  • Contact Information: Name, email address, phone number, and physical address.
  • Account Information: Login information, preferences, and areas of interest.
  • Demographic Information: Gender, birth date, and marital status.
  • Order Information: Billing and shipping address, transaction history, and payment information.
  • User Content: Comments, photos, posts, ideas, reviews, feedback, or other content that you submit or otherwise make available through the Services.
  • Communications: Information provided during customer service interactions, on social media, or in response to surveys.
  • Device and Health-Related Information: Information from your device or other apps, health-related information, location information, and any other information you provide to us.

Information We Collect Automatically We collect some kinds of information automatically when you interact with the Services, including:

  • Device Information: IP address, device hardware, operating system, browser type, version, and language.
  • Usage Information: How you interact with the Services, including pages viewed, links clicked, time spent on each page, and content posted to the Services.
  • Location Information: General or precise location based on your IP address or mobile device.

Information We Collect from Other Sources We may collect information about you from other sources, such as:

  • Affiliates and Subsidiaries: If you use or interact with their services.
  • Social Network Connections: Information from your social network profile if you access the Services through a third-party connection.
  • Credit Reporting Services: For certain offerings in the Services, we may collect information from credit reporting services to comply with applicable law.
  • Other Parties: Additional information to supplement information we collect in other ways.

How We Use Your Information We use the information we collect for a variety of purposes, including:

  • Providing and maintaining the Services.
  • Personalizing the Services to remember your preferences.
  • Conducting analysis and research related to the Services.
  • Communicating with you about your account and services requested.
  • Advertising and marketing the Services and other products or services.
  • Conducting surveys, sweepstakes, and similar activities.
  • Maintaining security and preventing fraud.
  • Complying with applicable laws and exercising our legal rights.

Cookies & Disclosure

Cookies We and other parties may use cookies and similar technologies like pixels to collect your data. Cookies serve a variety of purposes, such as helping you navigate the Services, making your experience more relevant and personalized, and enabling certain kinds of advertising.

Adjusting Your Cookie Preferences You can adjust your cookie preferences by consulting the “Help” section of your browser. Please note that blocking or disabling certain cookies may affect the functionality of the Services.

If you are a resident of the European Economic Area (“EEA”) or the United Kingdom (“UK”), please see the EEA/UK Privacy Notice below for more information about our use of cookies.

For any further questions or concerns about this Privacy Policy, please contact us at privacy@thepets.site.